Paris Fintech Forum Communities

SH

Sophie Heller

BNP Paribas

Chief Operating Officer Retail Banking & Services

France

Presentation

Sophie Heller is the COO of CPBS, regrouping all BNP Paribas entities providing banking and financial services to personal and corporate clients. A serial entrepreneur and long time passionate about customer experience, Sophie's role, as a member of CPBS Executive Committee, is to drive the strategic agenda for Digital Transformation and Innovation. She is also responsible for delivering a superior Customer Experience in all CPBS entities through new products & services and simplified Customer Journeys leveraging Data and Agile ways of working.

Speaker's sessions

Find here the list of all the sessions presented by this speaker in order not to miss any of it.
Loading
,,,